Customer Relationship Management in Bharat Sanchar Nigam Limited (Record no. 52988)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00416nam a22001217a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | TH11114 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | TH 658.05 AJI-C |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ajitharani Unnikrishnan ; Guided by B. Johnson |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Relationship Management in Bharat Sanchar Nigam Limited |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Thiruvanthapuram |
| Name of publisher, distributor, etc. | Kerala University |
| Date of publication, distribution, etc. | 2015 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer Relationship Management |
| -- | Management |
| -- | Telecommunication |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Thesis |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Fatima Mata National College Library Kollam | Fatima Mata National College Library Kollam | 15/12/2017 | TH 658.05 AJI-C | THS004 | 15/12/2017 | 15/12/2017 | Thesis |