Drummond, Helga <br/><br/>
TQM movement: What total quality management is really all about 

 -  UBS Publishers & Distributors, New Delhi  1996 
 - 156 
<br/><br/><label>Subjects--Topical Terms: </label><br/>General management
<br/><br/><label>Dewey Class. No.: </label>658  DRU-T