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Customer Relationship Management in Bharat Sanchar Nigam Limited

by Ajitharani Unnikrishnan ; Guided by B. Johnson.

Material type: Text Text Publication details: Thiruvanthapuram Kerala University 2015Availability: Items available for reference: Fatima Mata National College Library Kollam Not for loan (1) Call number: TH 658.05 AJI-C.

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Customer Relationship Management

by Alok Kumar , Chhabi Sinha and Rakesh Sharma.

Edition: 2ndMaterial type: Text Text Publication details: New Delhi Biztantra 2018Availability: Items available for loan: FMNC Bishop Catalanie Campus Library (2) Call number: 658.812 ALO-C, .., Fatima Mata National College Library Kollam (1) Call number: PG 658.812 ALO-C.

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Koha customized by Prijith Jacob Thomas, College Librarian UGC, Fatima Mata National College, Kollam, Kerala Email: library@fmnc.ac.in Webiste : http://library.fmnc.ac.in/