000 00444nam a2200181Ia 4500
008 170207s9999 xx 000 0 und d
020 _a8174464565
082 _aPG381.3 CHA-C1
100 _aChaturvedi Mukesh
245 _aCustomer Relationship Management
250 _a1
260 _bExcel Books, New Delhi
260 _c2005
300 _a208
365 _b220
650 _aCommercial policy; Consumerism; Trade
942 _cBOOKS
999 _c47098
_d47098