000 00436nam a2200181Ia 4500
008 170207s9999 xx 000 0 und d
020 _a9788131505182
082 _aPG380 BAR-C1
100 _aBaran J Roger
245 _aCustomer Relationship Management
250 _a1
260 _bSouth-Western Publishing Co., New York
260 _c2008
300 _a308
365 _b325
650 _aCommerce (Trade)
942 _cBOOKS
999 _c47590
_d47590